State Farm® Insurance Agent Shawn Higgins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nor Yaj
July 2, 2025
5
out of
5
rating by Nor Yaj
"I had Joe recommended to me through family members and haven't regretted it for a second. He helped me find steep savings on my auto insurance and made the signup so easy I was done within 20 minutes and had new ID cards in my email within 5 minutes after that. When I changed titles on vehicles he got back to me within an hour of me panic calling for an updated auto policy right before my appointment. Every time I've had a question, he's had a thorough answer and always follows through. 10/10, no notes."
We responded:
"Thanks for your feedback, we love hearing from customers on the great experience they've had with our Team! We appreciate your business and the five star review! -Shawn"
Vicki Strohm
June 27, 2025
5
out of
5
rating by Vicki Strohm
"We have been with State Farm for over 60 years. We’ve had a few different agents for one reason or another. When our agent retired, I immediately reached out to Shawn Higgins. His team is very knowledgeable, trustworthy and responsive. One of Shawn’s team members, Joe, has been my go to. He knows the business inside/out and, consequently, I trust him and we have developed a great relationship. He understands what good customer service is and goes above and beyond with every interaction. Joe has always answered my questions in a very honest and professional way. He takes time to explain “the why” not just “I don’t know. that’s just SF’s policy”. As a customer, if I know “the why” then I can better understand the change. Whether I have a question, need to file a claim or pay my premium, I know Joe will handle it properly from beginning to end, including a confirmation email or phone call letting me know everything’s done. I don’t have to worry when Joe is handling things because he is thorough, and I know it will be done right. He is also excellent about giving me a heads up about any mail that may be coming my way from State Farm. He’s also good about reminding me of upcoming premium payments. I appreciate Joe so much and am grateful that he is part of Shawn Higgins Stare Farm Agency. Joe cares. Joe makes the insurance world a better place. Every office needs a Joe!"
We responded:
"Thanks for taking the time to share your experience with Joe and our Agency! We appreciate the feedback and your continued business with State Farm. Thanks for trusting us with your full insurance needs. -Shawn"
Erin Murray
June 26, 2025
5
out of
5
rating by Erin Murray
"Joe made the process of switching insurance companies seamless and easy. He was extremely helpful, patient when answering my questions and not pushy whatsoever. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm Agency! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Shawn "
Charlene Holland
June 17, 2025
5
out of
5
rating by Charlene Holland
"Very patient and professional. Glad to have him to work with. He is an asset."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Shawn "
Brenda Ball
June 17, 2025
5
out of
5
rating by Brenda Ball
"Garek Ferguson was very helpful and professional. He cares and understands my insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm Team. We are here to help! -Shawn "
Ryan Strydesky
June 13, 2025
5
out of
5
rating by Ryan Strydesky
"Everything was handled super quickly and professionally. Joe did a great job at getting me everything I needed and explained everything perfectly."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know. -Shawn "
Eric Page
June 10, 2025
5
out of
5
rating by Eric Page
"Garek was very professional, and even went out of his way for me, by emailing my apartment complex, to show proof that I had insurance, when I couldn't get in touch with them. I really appreciated that."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs and provide the best service. If there is anything else we can do to help, please let us know! -Shawn"
Theresa Lee
June 9, 2025
5
out of
5
rating by Theresa Lee
"Joe is very helpful, attentive, and patient. He always goes above and beyond when I need things done."
We responded:
"Thanks for the review and five stars! Our Team strives to provide the best customer service and want all of our customers to have a great experience. Thanks for your business! -Shawn"
Courtney Peel
June 5, 2025
5
out of
5
rating by Courtney Peel
"So helpful and lowered my prices with a bundle. So grateful to have worked with this team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Thanks for your business and the five stars! -Shawn "
Mateo Ameller
June 2, 2025
5
out of
5
rating by Mateo Ameller
"I've had a great experience with Garek! They’re always quick to respond, explain everything clearly, and make the insurance process easy. Highly recommend if you're looking for someone reliable and helpful."
We responded:
"Thank you for reviewing our State Farm Agency! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks for the five stars! -Shawn "
Chuck C
June 2, 2025
5
out of
5
rating by Chuck C
"Shawn guided me through the process of signing up, answered every question thoroughly and politely. This is a top-tier insurance firm, and Shawn is of equal quality. Check these folks out for your insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm Agency. If you ever need any assistance in the future, please don’t hesitate to reach out. Thanks for your business and the five stars! -Shawn "
Joshua McKay
May 28, 2025
5
out of
5
rating by Joshua McKay
"I had a great experience with Joe! He was incredibly fast in giving my mortgage lender what was needed regarding the policy details. He made the entire process smooth and stress free! He went above and beyond to find me the best deal and I couldn’t be happier with the service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Shawn Higgins State Farm office. If you ever have any questions or need assistance, we’re here to help! -Shawn"
James Dale
May 14, 2025
5
out of
5
rating by James Dale
"Joey has always been on point.. very knowledgeable and quick to respond.. thanks Joey Richards for always looking out for my insurance needs..."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Thanks for the five stars! -Shawn "
David Renteria Rodriguez
May 14, 2025
5
out of
5
rating by David Renteria Rodriguez
"Great service, always available for help or to answer questions."
We responded:
"We appreciate your review and the five stars! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Shawn "
Brittany Duffer
May 14, 2025
5
out of
5
rating by Brittany Duffer
"Garek and Joe have always been amazing to work with! My car insurance was $50 cheaper once I switched. Joe is great at presenting options and additions that are relevant without feeling pushy. Insurance is a pain, but it's been so much easier with Joe!"
We responded:
"We’re thankful for your feedback and the five stars! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Shawn "
Salanda
April 21, 2025
5
out of
5
rating by Salanda
"State farm this one is the Best very heart warming people."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Shawn"
Kelly Lundberg
March 7, 2025
5
out of
5
rating by Kelly Lundberg
"Joe was very responsive and helpful getting my renters and auto insurance set up.I would highly recommend working with him."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our Agency. If you ever have any questions or need assistance, we’re here to help! -Shawn "
Leigha Funk
March 7, 2025
5
out of
5
rating by Leigha Funk
"Joe at State Farm was so helpful with getting me set up with my renters insurance! He made everything very easy! Definitely would recommend Joe helping you with any service you need with State Farm!"
We responded:
"We’re thankful for your 5 star review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Shawn "
Valeire Butler
March 7, 2025
5
out of
5
rating by Valeire Butler
"Very professional and detailed about what I needed"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Shawn"
Sylvia White
December 10, 2024
5
out of
5
rating by Sylvia White
"Shawn was very helpful good job"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm Agency. If you ever have any questions or need assistance, we’re here to help! -Shawn "
Kari Brown
November 7, 2024
5
out of
5
rating by Kari Brown
"Top notch customer service! Very happy since switching to State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with our Team. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Shawn "
Rui Chen
October 4, 2024
5
out of
5
rating by Rui Chen
"Very nice, solved my problem quickly"
We responded:
"Happy to hear that we were able to help you! Thanks for taking the time and providing us with a 5-Star review! -Shawn"
Dawan Gray
September 20, 2024
5
out of
5
rating by Dawan Gray
"Being a college student and having alot of things not go my way is scarcely but Joe Richards changed how i feel if something goes wrong and showed me the importance of insurance"
We responded:
"Thanks for the five-star review! I'm happy we were able to help you understand the importance of your insurance coverages, we definitely try to educate our customers. Thanks for your business! -Shawn "
Ally Geis
September 3, 2024
5
out of
5
rating by Ally Geis
"Garek and Joe were great and helped address all my questions and concerns when signing up for my renters insurance. Great and timely communication, couldn’t recommend them enough!"
We responded:
"Thanks for the review! Our Team is here to help in any way that we can, thanks for allowing us to handle your Renters Insurance needs. Thanks again for the 5 stars? -Shawn"
Melissa Martin
August 23, 2024
5
out of
5
rating by Melissa Martin
"I recently switched my homeowners and car insurance to this agency. Garek Ferguson was a delight to work with. He got me great rates and was very knowledgeable and friendly. His follow up was top notch regarding any questions I had. Highly recommend."
We responded:
"Melissa, thanks so much for taking the time to provide this 5 star review! Garek is a valued member of our team, and glad you had a great experience. Thanks for allowing us to handle your Auto & Homeowners Insurance needs. -Shawn"