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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Theresa Lee

June 9, 2025

5  out of  5
rating by Theresa Lee
"Joe is very helpful, attentive, and patient. He always goes above and beyond when I need things done."
We responded:
"Thanks for the review and five stars! Our Team strives to provide the best customer service and want all of our customers to have a great experience. Thanks for your business! -Shawn"
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Courtney Peel

June 5, 2025

5  out of  5
rating by Courtney Peel
"So helpful and lowered my prices with a bundle. So grateful to have worked with this team!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Thanks for your business and the five stars! -Shawn "
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Mateo Ameller

June 2, 2025

5  out of  5
rating by Mateo Ameller
"I've had a great experience with Garek! They’re always quick to respond, explain everything clearly, and make the insurance process easy. Highly recommend if you're looking for someone reliable and helpful."
We responded:
"Thank you for reviewing our State Farm Agency! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thanks for the five stars! -Shawn "
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Chuck C

June 2, 2025

5  out of  5
rating by Chuck C
"Shawn guided me through the process of signing up, answered every question thoroughly and politely. This is a top-tier insurance firm, and Shawn is of equal quality. Check these folks out for your insurance needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm Agency. If you ever need any assistance in the future, please don’t hesitate to reach out. Thanks for your business and the five stars! -Shawn "
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Joshua McKay

May 28, 2025

5  out of  5
rating by Joshua McKay
"I had a great experience with Joe! He was incredibly fast in giving my mortgage lender what was needed regarding the policy details. He made the entire process smooth and stress free! He went above and beyond to find me the best deal and I couldn’t be happier with the service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Shawn Higgins State Farm office. If you ever have any questions or need assistance, we’re here to help! -Shawn"
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James Dale

May 14, 2025

5  out of  5
rating by James Dale
"Joey has always been on point.. very knowledgeable and quick to respond.. thanks Joey Richards for always looking out for my insurance needs..."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Thanks for the five stars! -Shawn "
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David Renteria Rodriguez

May 14, 2025

5  out of  5
rating by David Renteria Rodriguez
"Great service, always available for help or to answer questions."
We responded:
"We appreciate your review and the five stars! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Shawn "
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Brittany Duffer

May 14, 2025

5  out of  5
rating by Brittany Duffer
"Garek and Joe have always been amazing to work with! My car insurance was $50 cheaper once I switched. Joe is great at presenting options and additions that are relevant without feeling pushy. Insurance is a pain, but it's been so much easier with Joe!"
We responded:
"We’re thankful for your feedback and the five stars! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Shawn "
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Salanda

April 21, 2025

5  out of  5
rating by Salanda
"State farm this one is the Best very heart warming people."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Shawn"
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Kelly Lundberg

March 7, 2025

5  out of  5
rating by Kelly Lundberg
"Joe was very responsive and helpful getting my renters and auto insurance set up.I would highly recommend working with him."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our Agency. If you ever have any questions or need assistance, we’re here to help! -Shawn "
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Leigha Funk

March 7, 2025

5  out of  5
rating by Leigha Funk
"Joe at State Farm was so helpful with getting me set up with my renters insurance! He made everything very easy! Definitely would recommend Joe helping you with any service you need with State Farm!"
We responded:
"We’re thankful for your 5 star review! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Shawn "
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Valeire Butler

March 7, 2025

5  out of  5
rating by Valeire Butler
"Very professional and detailed about what I needed"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Shawn"
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Sylvia White

December 10, 2024

5  out of  5
rating by Sylvia White
"Shawn was very helpful good job"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm Agency. If you ever have any questions or need assistance, we’re here to help! -Shawn "
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Kari Brown

November 7, 2024

5  out of  5
rating by Kari Brown
"Top notch customer service! Very happy since switching to State Farm!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with our Team. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Shawn "
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Rui Chen

October 4, 2024

5  out of  5
rating by Rui Chen
"Very nice, solved my problem quickly"
We responded:
"Happy to hear that we were able to help you! Thanks for taking the time and providing us with a 5-Star review! -Shawn"
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Dawan Gray

September 20, 2024

5  out of  5
rating by Dawan Gray
"Being a college student and having alot of things not go my way is scarcely but Joe Richards changed how i feel if something goes wrong and showed me the importance of insurance"
We responded:
"Thanks for the five-star review! I'm happy we were able to help you understand the importance of your insurance coverages, we definitely try to educate our customers. Thanks for your business! -Shawn "
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Ally Geis

September 3, 2024

5  out of  5
rating by Ally Geis
"Garek and Joe were great and helped address all my questions and concerns when signing up for my renters insurance. Great and timely communication, couldn’t recommend them enough!"
We responded:
"Thanks for the review! Our Team is here to help in any way that we can, thanks for allowing us to handle your Renters Insurance needs. Thanks again for the 5 stars? -Shawn"
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Melissa Martin

August 23, 2024

5  out of  5
rating by Melissa Martin
"I recently switched my homeowners and car insurance to this agency. Garek Ferguson was a delight to work with. He got me great rates and was very knowledgeable and friendly. His follow up was top notch regarding any questions I had. Highly recommend."
We responded:
"Melissa, thanks so much for taking the time to provide this 5 star review! Garek is a valued member of our team, and glad you had a great experience. Thanks for allowing us to handle your Auto & Homeowners Insurance needs. -Shawn"
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Marcus Cannady

August 9, 2024

5  out of  5
rating by Marcus Cannady
"I had a very good experience with Joe he did a good job"
We responded:
"Thanks for the review! Happy to hear we provided a pleasant experience for you. Thanks again for the 5 stars and your business! -Shawn"
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Nicholas Bol

July 23, 2024

5  out of  5
rating by Nicholas Bol
"Both Garek and Joe were incredibly helpful when switching auto insurance! They were able to get me more coverage for less than my old policy. They are even helping my look into other options (homeowners, life, etc) to see if I can save there. Would highly recommend!"
We responded:
"Thanks for the great review, Nicholas! We try and do our best to educate and even save you money. Thanks for your business and the five stars! -Shawn"
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Christopher Speelman

May 8, 2024

5  out of  5
rating by Christopher Speelman
"5/5, Joe was an awesome agent to work with. He helped my set up my first renters insurance policy and was very informative."
We responded:
"Thanks for the five stars and allowing us to help you with your Renters Insurance needs. Thanks again and for your business! -Shawn"
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Daniel Riecke

April 30, 2024

5  out of  5
rating by Daniel Riecke
"As an inexperienced college student looking for insurance for the first time, Joe Richards at State Farm made it more than easy to walk through the process of making sure I found the best coverage for myself. I would recommend him to anyone in the Indy area!"
We responded:
"Thanks for the review! Joe and our Team try to educate our new customers on all of your insurance needs and provide the best recommendations. Thanks for the five stars and your business! -Shawn"
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Billy Reiter

April 30, 2024

5  out of  5
rating by Billy Reiter
"Joe helped me and made it very easy to start my new policy. Highly recommend!"
We responded:
"Thanks for taking the time for the review. We try and do our best to make it a smooth transition and process. Thanks for the five stars and your business! -Shawn"
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Jessica Halsmer

March 7, 2024

5  out of  5
rating by Jessica Halsmer
"Joe is the best! He is always a text or call away!!"
We responded:
"Thanks for the five stars! We always try to be available when you need us with questions...and Joe is the best! - Shawn"
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Jeff Behm

March 7, 2024

5  out of  5
rating by Jeff Behm
"Joe was great. Thorough and explained all of the options. And quick response.."
We responded:
"Thanks for your business and the review! Happy to hear that we were able to provide you with the best options for your Insurance needs. -Shawn"